Blue banner with the melon mobile app showing how to download your Melon eSIM

Our eSIM gives you the best of Melon’s fully customisable network without ever needing a physical SIM. Best of all it’s super simple to activate and all happens on your phone without ever needing to visit a store.

What is an eSIM?

A eSIM connects you to Melon just like a regular SIM would, only it’s completely digital and already embedded in your phone. If your device is compatible, you can SIMply download the Melon App and activate yours in minutes.

iPhone with sim card floating and blue circle background
Hand holding phone with QR code to activate your melon esim on melon mobile

Activation is super SIMple

It all happens on the Melon Mobile App. New customers can download an eSIM when asked what type of SIM they require. Existing customers can SIM Swap to an eSIM by contacting our help centre on the App. SIMple as that.

Get the best of both worlds

You can use your Melon eSIM as your main SIM or add it as a secondary SIM (if you’re stuck in a nasty long-term contract), unlocking the true freedom and flexibility of Melon.

Lady smiling while on the melon mobile app with a green background

Still need help?
We’re always here.

Our self help platform is here to get you out of trouble and into freedom.

Still looking for
answers?

Chat to one of our online assistants who will do their best to help you.