We’ve got Melons
here to help you.

Sometimes things can get a little sticky. We’ve got some expert Melons who are there to help you as quickly as you need it.

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060 015 0023

Data not working?

Here’s how to change your data settings. (And earn yourself a tech badge).

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If you have an iPhone

1
Tap on the settings App.
2
Choose 'Mobile Data'.
3
Choose 'Mobile Data Network'.
4
In all APN sections, type:
ws.melon.mvno
5
You can also search "APN" in Settings to find it'.

If you have an Android Phone

1
Open your phone settings
2
Select 'Network & Internet' or 'Mobile network'.
3
Select 'Advanced' > 'Access Point Names'.
4
Add a new APN (by selecting the three dot menu or plus sign) or select an existing APN to make changes.
5
Now, give the APN a name ("Melon" seems fitting) and under APN insert: ws.melon.mvno

Move to Melon.
Keep your number.

We get it. You’re going places and you want to take your number with you. We’ve made porting your number to Melon as easy as it can be. Stuck in a contract and want to move to prepaid? We’ve got the melons to do it for you.

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